Dr. Alana's Pet's Inner Circle Concierge Program

Here's what you can expect as a member of Dr. Alana's Pet's Inner Circle Club

Say goodbye to Dr. Vet Google! As a member of Dr. Alana's PetCare Inner Circle, you now have direct access to a trusted veterinarian who knows your pet and understands their unique needs. Whether you have questions about a new behavior, concerns about their health, or simply need guidance on the best care practices, we're here to provide personalized advice and support. With our dedicated texting number and email, you can reach out to us anytime, knowing that your pet's well-being is our top priority. No more sifting through unreliable information online – get expert answers and peace of mind right when you need it, from a veterinarian who truly cares about your pet's health and happiness.

Secret Texting Number and Email: You will receive a dedicated texting number and email address, allowing you to reach us directly for urgent matters outside of regular business hours. This ensures prompt attention to your pet's needs while differentiating your inquiries from those of non-member customers.

Streamlined After-Hours Support: With access to our secret texting number and email, you can seek assistance for new issues or concerns with confidence, knowing that our team is here to provide timely guidance and support. After-hours support is available Monday to Friday from 5pm to 9pm, and Saturday and Sunday from 10am to 8pm.

Enhanced Telehealth Services: Enjoy one monthly telehealth session with Dr. Alana, where you can discuss anything from new health issues to nutrition questions via FaceTime. These sessions are designed to offer personalized advice and recommendations tailored to your pet's unique needs.

Discounts on House Call visits and exams: As a PetCare Inner Circle member, you'll receive a 10% discount on all house call visits

Waiver of Same-Day Fee: PetCare Circle members will not be charged the usual $100 fee for same-day appointments. While we'll make every effort to prioritize PetCare Circle members for same-day appointments, availability may vary. In most cases, we will strive to get your pet seen within 24 hours.

Personalized Emergency Kit: Each PetCare Circle member will receive a personalized emergency kit tailored to their pet's specific needs. This kit will be made after the pet has been seen by Dr. Alana and will include essential items for emergencies. The fee for the kit will vary depending on the pet, ranging from $30 to $100 per pet. Owner can forgo this option if they choose.

Affordable Monthly Subscription:  All these benefits are available to you for just $40 a month, with the flexibility to cancel at any time.

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